yume117 plop | Bonjour,
Depuis quelques jours j'ai régulièrement des bsod mais je ne suis pas très calé sur le sujet
Est-ce-que quelqu'un pourrais m'aider ?
Au début je me suis direct dis que ça pouvais venir de ma RAM alors j'ai fais un diagnostique mémoire avec l'outil windows : `Le Diagnostic de mémoire Windows a testé la mémoire de l’ordinateur et a détecté des erreurs matérielles. Pour identifier et corriger ces problèmes, contactez le fabricant de l’ordinateur.`
Dans le détail j'ai :
Code :
- LaunchType Manual
- CompletionType Fail
- MemorySize 16330
- TestType 10
- TestDuration 1406
- TestCount 12
- NumPagesTested 4145434
- NumPagesUnTested 1784
- NumBadPages 8
- T1NumBadPages 8
- T2NumBadPages 8
- T3NumBadPages 8
- T4NumBadPages 8
- T5NumBadPages 8
- T6NumBadPages 8
- T7NumBadPages 8
- T8NumBadPages 8
- T9NumBadPages 8
- T10NumBadPages 8
- T11NumBadPages 8
- T12NumBadPages 8
- T13NumBadPages 0
- T14NumBadPages 0
- T15NumBadPages 0
- T16NumBadPages 0
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Whocrashed me donne ce rapport :
Code :
- Crash dump directories:
- C:\WINDOWS
- C:\WINDOWS\Minidump
- On Tue 08/09/2020 00:54:43 your computer crashed or a problem was reported
- crash dump file: C:\WINDOWS\Minidump\090820-7328-01.dmp
- This was probably caused by the following module: ntoskrnl.exe (nt+0x3DDF40)
- Bugcheck code: 0x1A (0x3601, 0xFFFFB2D96CB65408, 0x800000000000000, 0x800000000000000)
- Error: MEMORY_MANAGEMENT
- file path: C:\WINDOWS\system32\ntoskrnl.exe
- product: Microsoft® Windows® Operating System
- company: Microsoft Corporation
- description: NT Kernel & System
- Bug check description: This indicates that a severe memory management error occurred.
- This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
- The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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J'ai utilisé BlueScreenView pour voir un peu de détail sur l'origine, dans la colonne "caused by driver" : - MEMORY_MANAGEMENT ntoskrnl.exe
Google me dis que lorsque l'on a ce résultat c'est que la cause du crash n'est pas clair alors j'ai lu le fichier `memory.dmp` pour avoir plus de détail mais je comprend toujours pas la cause. Voici le contenue de l'analyse :
Code :
- *******************************************************************************
- * *
- * Bugcheck Analysis *
- * *
- *******************************************************************************
- Use !analyze -v to get detailed debugging information.
- BugCheck 1A, {3601, ffffb2d96cb65408, 800000000000000, 800000000000000}
- Probably caused by : ntkrnlmp.exe ( nt!MiCheckProcessShadow+1ee824 )
- Followup: MachineOwner
- ---------
- 3: kd> !analyze -v
- *******************************************************************************
- * *
- * Bugcheck Analysis *
- * *
- *******************************************************************************
- MEMORY_MANAGEMENT (1a)
- # Any other values for parameter 1 must be individually examined.
- Arguments:
- Arg1: 0000000000003601, The subtype of the bugcheck.
- Arg2: ffffb2d96cb65408
- Arg3: 0800000000000000
- Arg4: 0800000000000000
- Debugging Details:
- ------------------
- DUMP_CLASS: 1
- DUMP_QUALIFIER: 401
- BUILD_VERSION_STRING: 19041.1.amd64fre.vb_release.191206-1406
- SYSTEM_MANUFACTURER: Micro-Star International Co., Ltd.
- SYSTEM_PRODUCT_NAME: MS-7B49
- SYSTEM_SKU: Default string
- SYSTEM_VERSION: 1.0
- BIOS_VENDOR: American Megatrends Inc.
- BIOS_VERSION: 1.40
- BIOS_DATE: 05/17/2018
- BASEBOARD_MANUFACTURER: Micro-Star International Co., Ltd.
- BASEBOARD_PRODUCT: Z370 PC PRO (MS-7B49)
- BASEBOARD_VERSION: 1.0
- DUMP_TYPE: 1
- BUGCHECK_P1: 3601
- BUGCHECK_P2: ffffb2d96cb65408
- BUGCHECK_P3: 800000000000000
- BUGCHECK_P4: 800000000000000
- BUGCHECK_STR: 0x1a_3601
- CPU_COUNT: 6
- CPU_MHZ: e10
- CPU_VENDOR: GenuineIntel
- CPU_FAMILY: 6
- CPU_MODEL: 9e
- CPU_STEPPING: a
- CPU_MICROCODE: 6,9e,a,0 (F,M,S,R) SIG: B4'00000000 (cache) B4'00000000 (init)
- DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
- PROCESS_NAME: SearchFilterHost.exe
- CURRENT_IRQL: 2
- ANALYSIS_SESSION_HOST: HOME
- ANALYSIS_SESSION_TIME: 09-08-2020 01:28:23.0152
- ANALYSIS_VERSION: 10.0.15063.468 amd64fre
- LAST_CONTROL_TRANSFER: from fffff80381203484 to fffff803811ddf40
- STACK_TEXT:
- ffff9f04`a3637038 fffff803`81203484 : 00000000`0000001a 00000000`00003601 ffffb2d9`6cb65408 08000000`00000000 : nt!KeBugCheckEx
- ffff9f04`a3637040 fffff803`81014bd6 : ffff9f04`a36371d0 00000000`00000000 ffffdd85`4888e700 ffffb2d9`6cb65b28 : nt!MiCheckProcessShadow+0x1ee824
- ffff9f04`a36370a0 fffff803`810b8c2e : ffffffff`00000430 00000000`00000000 00000000`00000002 ffffb2d9`5ffd5eb8 : nt!MiUnlockWorkingSetShared+0x66
- ffff9f04`a36370d0 fffff803`8146400a : 00000000`00000000 00000000`00000000 00000000`00000000 ffffdd85`452bde28 : nt!MiSetProtectionOnSection+0x5fe
- ffff9f04`a3637400 fffff803`81461976 : ffffdd85`45398730 00007ffc`88291000 ffffdd85`45398080 ffffdd85`43c68ce8 : nt!MiMarkSharedImageCfgBits+0x14e
- ffff9f04`a36374d0 fffff803`81461884 : ffffdd85`45398730 fffff803`81025a1e 00000000`00000000 fffff803`8107d4dc : nt!MiMarkProcessCfgBits+0x16
- ffff9f04`a3637500 fffff803`814620dd : 00000000`0000085a ffff9f04`a3637680 ffffdd85`4be08480 ffffdd85`4be08400 : nt!MiCommitVadCfgBits+0x170
- ffff9f04`a3637580 fffff803`81469d7c : ffffdd85`43c68c80 00000000`00000000 ffff9f04`a3637758 ffff9f04`a36378b8 : nt!MiMapViewOfImageSection+0x6ad
- ffff9f04`a3637700 fffff803`814689c9 : 00000000`00000000 ffff9f04`a3637a80 000001f9`e235c650 00000000`00000000 : nt!MiMapViewOfSection+0x3fc
- ffff9f04`a3637850 fffff803`811ef875 : ffffdd85`45398080 000000de`8387f2b8 00000000`00000000 00000000`00000000 : nt!NtMapViewOfSection+0x159
- ffff9f04`a3637990 00007ffc`8c2ac2c4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
- 000000de`8387f298 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`8c2ac2c4
- STACK_COMMAND: kb
- THREAD_SHA1_HASH_MOD_FUNC: 99b4b55367b7c35322724f89c0af61d6cc52748e
- THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 382d001717fdd1af620cd9837aa1b5ad6543539d
- THREAD_SHA1_HASH_MOD: b28610981796779b4ac02f58898fde25728a775c
- FOLLOWUP_IP:
- nt!MiCheckProcessShadow+1ee824
- fffff803`81203484 cc int 3
- FAULT_INSTR_CODE: db8545cc
- SYMBOL_STACK_INDEX: 1
- SYMBOL_NAME: nt!MiCheckProcessShadow+1ee824
- FOLLOWUP_NAME: MachineOwner
- MODULE_NAME: nt
- IMAGE_NAME: ntkrnlmp.exe
- DEBUG_FLR_IMAGE_TIMESTAMP: 7503e39
- BUCKET_ID_FUNC_OFFSET: 1ee824
- FAILURE_BUCKET_ID: OLD_IMAGE_ntkrnlmp.exe
- BUCKET_ID: OLD_IMAGE_ntkrnlmp.exe
- PRIMARY_PROBLEM_CLASS: OLD_IMAGE_ntkrnlmp.exe
- TARGET_TIME: 2020-09-07T22:54:43.000Z
- OSBUILD: 19041
- OSSERVICEPACK: 0
- SERVICEPACK_NUMBER: 0
- OS_REVISION: 0
- SUITE_MASK: 272
- PRODUCT_TYPE: 1
- OSPLATFORM_TYPE: x64
- OSNAME: Windows 10
- OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
- OS_LOCALE:
- USER_LCID: 0
- OSBUILD_TIMESTAMP: 1973-11-21 04:08:41
- BUILDDATESTAMP_STR: 191206-1406
- BUILDLAB_STR: vb_release
- BUILDOSVER_STR: 10.0.19041.1.amd64fre.vb_release.191206-1406
- ANALYSIS_SESSION_ELAPSED_TIME: d13
- ANALYSIS_SOURCE: KM
- FAILURE_ID_HASH_STRING: km:old_image_ntkrnlmp.exe
- FAILURE_ID_HASH: {9c0c4046-5b69-0146-b800-16bdd4721e0b}
- Followup: MachineOwner
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