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Welcome to WhoCrashed (Home Edition) v 6.70
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This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program might help you find the root cause of the problem and a solution.
Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows a lot of system crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue or black screen unless they are configured for this. Instead these systems suddenly reboot without any notice.
This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.
To obtain technical support visit www.resplendence.com/support
Click here to check if you have the latest version or if an update is available.
Just click the Analyze button for a comprehensible report ...
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Home Edition Notice
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This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which allows you to perform more thorough and detailed analysis. It also offers a range of additional features such as remote analysis on remote directories and remote computers on the network.
Please note that this version of WhoCrashed is not licensed for use by professional support engineers.
Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.
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System Information (local)
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Computer name: DESKTOP-2IOVFH3
Windows version: Windows 10, 10.0, version 2009, build: 19042
Windows dir: C:\Windows
Hardware: A0000001, CSL-Computer GmbH & Co. KG, Micro-Star International Co., Ltd., A320M-A PRO MAX (MS-7C52)
CPU: AuthenticAMD AMD Ryzen 5 3400G with Radeon Vega Graphics 8664, level: 23
8 logical processors, active mask: 255
RAM: 14978183168 bytes (13,9GB)
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Crash Dump Analysis
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Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.
Crash dump directories:
C:\Windows
C:\Windows\Minidump
On Sun 21/02/2021 12:50:42 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ysdrv.sys (YSDrv!SUPR0PageFree+0x1FEC)
Bugcheck code: 0x50 (0xFFFFA08ADD92D480, 0x2, 0xFFFFF802A72099DF, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Program Files (x86)\Bignox\BigNoxVM\RT\YSDrv.sys
product: Nox Limited VM VirtualBox
company: Nox Limited Corporation
description: VirtualBox Support Driver
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ysdrv.sys (VirtualBox Support Driver, Nox Limited Corporation).
Google query: ysdrv.sys Nox Limited Corporation PAGE_FAULT_IN_NONPAGED_AREA
On Fri 19/02/2021 18:46:46 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\021921-11062-01.dmp
This was probably caused by the following module: amdkmdag.sys (0xFFFFF807958DF174)
Bugcheck code: 0xD1 (0x48000019E0, 0x9, 0x0, 0xFFFFF807958DF174)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\System32\DriverStore\FileRepository\c0361901.inf_amd64_e0351ea22e7ad253\B361909\amdkmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: amdkmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: amdkmdag.sys Advanced Micro Devices, Inc. DRIVER_IRQL_NOT_LESS_OR_EQUAL
On Wed 17/02/2021 21:49:57 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\021721-5312-01.dmp
This was probably caused by the following module: tm.sys (0xFFFFF80717F1B010)
Bugcheck code: 0xFC (0xFFFFF80717F1B010, 0xA100000002EF9121, 0xFFFFEC89691101F0, 0x2)
Error: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
file path: C:\Windows\system32\drivers\tm.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Kernel Transaction Manager Driver
Bug check description: This indicates that an attempt was made to execute non-executable memory.
This may be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. Memory corruption can also occur because of overheating (thermal issue). There is a possibility this problem was caused by a virus or other malware.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Fri 12/02/2021 19:19:04 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\021221-6046-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x9F (0x3, 0xFFFF900EA1BA4CD0, 0xFFFFF8024986C850, 0xFFFF900EA6E183F0)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Tue 05/01/2021 18:03:09 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\010521-4765-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5780)
Bugcheck code: 0x7F (0x8, 0xFFFFD580732F2E70, 0x143C, 0xFFFFF80129A70164)
Error: UNEXPECTED_KERNEL_MODE_TRAP
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the Intel CPU generated a trap and the kernel failed to catch this trap.Double Fault, indicates that an exception occurs during a call to the handler for a prior exception. Most often this is caused by a software problem (kernel stack overflow) but this can also be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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Conclusion
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5 crash dumps have been found and analyzed. 2 third party drivers have been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
ysdrv.sys (VirtualBox Support Driver, Nox Limited Corporation)
amdkmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
Read the topic general suggestions for troubleshooting system crashes for more information.
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
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