While visiting mainland China, I purchased an ASUS laptop computer.  I like it.  It is light and the screne resolution is very good.  I have been studying how to back up and restore the Operating System if I want to use it for Ubuntu but that is the longer goal.
 
(by the way, I did this years ago before the pandemic and before the current global political circunstances)
 
The immediate goal is to see if I can fix the keyboard driver. You see, the  @ symbol can not be typed.  In other words, [SHIFT + 2] produces a '*' symbol (without single quotes).  To be honest, I do not know if it is set the way it is because of the Chinese language drivers or because the CPP does not want its citizens to use the @ symbol because they are wanting to limit the public's knowledge of twitter and using western tech to send email addresses.  But without the ability to type that symbol, I am limited in my capacity to do anything.  I guess I could wipe the comptuer clean and just install Ubuntu.  But even doing that would be a challenge if I can not type the @ symbol.
 
Here is another clue.  The # (hashtag and also called "sharp" ) symbol is the british pound symbol "£".  Yeah, it is looking a lot like it is not an issue with the keyboard being a different language and, since I can see why they might want to restrict this key too, it does look like I got something that has an amusing origin.
 
What do you think?
 
By the way, eventhough this is a French language website, it is listed as the best website for hardware issues in at least one list I found somewhere.

Hello, unfortunately this type of problem for a laptop should be treated on the topic dedicated to laptops, here it is the hardware topic
 
https://forum.hardware.fr/hfr/Ordin [...] ujet-1.htm
 
 

There is no 'keyboard driver' as such : if you install any other system (windows , Ubuntu etc) you choose your keyboard MAPPING and you should obtain any classic layout you desire . After that it's up to you to buy stickers to put on the keys

idk if it's again a actuality, but there is a special version of windows in chinese only https://www.youtube.com/watch?v=ih1_p8rQCkk fallow dis video, i thinks

 
Yeah, right in the comment section :
 
[quote]Only language pack I was able to install is en-US.  
You can download language packs here:
https://ruxxxxxxxx.org/forum/xxxxxxxxxxxxxxxxxxxx
Use DISM utility to install
After installation, run these commands in PowerShell as administrator:
Set-WinSystemLocale en-us
Set-WinUserLanguageList en-us -Force
Set-WinUILanguageOverride -Language en-us
Reboot your computer, and then you will be able to choose English UI in Windows Settings.
You can also try to install other language packs, but after installation I was unable to choose any other UI language but English[/quotemsg]
 
You'll need to get the en-us linguistic package from a clean source (not sure about the one given in comment). IDK if it can be extracted from  the US Win 10 ISO.
 
How does this Chinese version works with win update?
 
If you're still stuck, perhaps should try to create your custom layout.
 
However, your request should rather go in the software section

I am now thinking that since the @ and the # are the only keys that are wrong, they are disabled to prevent people from using email and twitter.  Since the device was bought in mainland china, it is most likely disabled as a way for the Communist Party to prevent citizens from accessing online things.  I think I am going to put this thing away and not use it.

Simple test : launch a ' live' version of Ubuntu for instance from a pen drive or DVD, choose us keyboard and see if missing characters appear when you press the corresponding keys....

 
This is what I think based on what I found from this thread and researching a bit.
 
Test if holding ALT key and typing "64" does produce a @
 
Installing en-us mui package could be needed to have the suited input method.