Use one of the methods described below to identify your Compaq Presario computer.
CAUTION: Installing incorrect drivers or following incorrect troubleshooting procedures could damage your computer. Many Compaq Presarios are identified on the front of the computer by a series number rather than the actual model number. For example, your Presario may appear to be a 5000 model PC, but it is actually a 5000 series PC. The correct model number could be 5WV283. If you have a 4000, 5000, 6000, 7000, or 8000 series PC, you need to identify the correct model number of your PC before locating product support information.
If you are trying to identify a Presario Notebook, use the support document Compaq Presario Notebooks - Locating the Model and Serial Numbers .
Method one
On some Presario desktop PCs, the Model number and Serial number are located on a sticker inside the front bezel CD holder.
Open the CD storage area by pressing in the bottom of the storage cover (figure 1). The CD storage cover will open and the sticker will be visible.
Figure 1: CD storage area cover
Method two
The model number may be found on the top or back of the Compaq Presario computer case (figures 2, 3, and 4).
Figure 2: Back of Compaq Presario
Figure 3: Close-up, top of Compaq Presario
Figure 4: Close-up, back of Compaq Presario
Method three
Use method three on computers with Windows XP. With the computer turned on, press and hold down the Ctrl and Alt keys, then press the S key on the keyboard. An information dialog will be displayed (figure 5). The information dialog contains the Model number and Serial number of the computer:
Figure 5: Support Information dialog
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