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Black screen an white stripe at Win10 start

n°9912428
djeymusic
Posté le 13-08-2016 à 17:17:31  profilanswer
 

Hi!
I have some troubles with my MSI GTX970 Gaming 4G.
 
The story:
Sometimes, usually lauching Overwatch, I get no signal from my GPU and I need to restart.
Here, I got the BIOS screen Gigabyte, the windows logo, then... Black screen with just a horizontal white stripe and few blue dots (see the photo).
 
Starting on the Intel GPU, there is no problem. I made a clean installation of nVidia drivers and it works back.
 
I was in Canada for a while and I let my cousin try some stuff on my computer.
And the graphic card fell down. I wasn't here so I couldn't try it right after, but it seems to work properly when I came back.
Nevertheless, since I get back my computer, I have this kind of no signal troubles quite often.
 
In your opinion, is it a software or a hardware problem?
 
Friendly
 
Djey
 
https://s10.postimg.org/f7hg627rd/IMG_20160813_164323.jpg


Message édité par djeymusic le 13-08-2016 à 17:20:43
mood
Publicité
Posté le 13-08-2016 à 17:17:31  profilanswer
 

n°9912436
Andorria
Posté le 13-08-2016 à 17:25:38  profilanswer
 

Hello :hello:

 

Short answer : since the gpu fell down, it is faulty, I suggest you to rma as soon as you can.

 

:jap:


Message édité par Andorria le 13-08-2016 à 17:26:25

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