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RX Vega 56 BSOD

n°10622943
atreuss
Atreus
Posté le 26-08-2019 à 12:31:24  profilanswer
 

Help, j'ai déjà demandé de l'aide mais sans succès donc, je test ici:  
J'ai des blue screen assez souvent quand je suis en jeux, ex: CSGO; GTAV mais au bout de 20-30min et je sais strictement pas pourquoi, j'ai déjà essayé de réinstaller Windows, le pilote, les mises à jours AMD etc ... mais pas de solutions.
 
Ma config:  
AMD Ryzen 7 3700x  
RX Vega 56  
EVGA 750W  
16Go bal.  
TUF B450
(J'utilise le displayport en 144hz)
 
J'ai utilisé WhoCrashed pour avoir un rapport:  
-------------------------------------------
Crash dumps are enabled on your computer.  
 
Crash dump directories:  
C:\WINDOWS
C:\WINDOWS\Minidump
 
On Sun 25/08/2019 23:55:15 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\082519-12375-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x40D75)  
Bugcheck code: 0x100000EA (0xFFFFE5047D9E2080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.  
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.  
 
 
 
On Sun 25/08/2019 23:55:15 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: atikmdag.sys (atikmdag+0x71DDA)  
Bugcheck code: 0xEA (0xFFFFE5047D9E2080, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\WINDOWS\System32\DriverStore\FileRepository\u0345944.inf_amd64_403c37b116746a6f\B345674\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.  
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.  
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).  
Google query: atikmdag.sys Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER
 
 
 
 
 
--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------
 
2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:  
 
atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)
 
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
 
 
Read the topic general suggestions for troubleshooting system crashes for more information.  
 
Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.  
 
--------------------------------------
Si vous avez des solutions à me donner je suis preneur Merci !  

mood
Publicité
Posté le 26-08-2019 à 12:31:24  profilanswer
 

n°10622945
atreuss
Atreus
Posté le 26-08-2019 à 12:37:38  profilanswer
 

-> Petite précision c'est La RX Vega 56 MSI air boost

n°10622954
Tey35
Posté le 26-08-2019 à 12:53:12  profilanswer
 

BIOS CM à jour ?


---------------
Ryzen 3800X / 32Go 3600C16 / Vega 64 Gigabyte OC / B450 Strix / 970evo Nvme /Noctua NHU12A / Seasonic Focus+ 850 / Phanteks evolv x / 5x Noctua NFP14s / MSI Optix Mag271CQR 1440p 144Hz et Pixel mort :D
n°10622965
atreuss
Atreus
Posté le 26-08-2019 à 13:15:29  profilanswer
 

https://image.noelshack.com/minis/2019/35/1/1566818076-capture.png

n°10637366
vanloque
Someone broke my AT Field
Posté le 29-09-2019 à 13:55:21  profilanswer
 

Même BSOD avec la Strix Vega56 depuis bientôt 2 mois....  :fou:

 

THREAD_STUCK_IN_DEVICE_DRIVER

 

BIOS carte mère à jour
Windows 10 migré en 1903
Wipe des drivers AMD et installation des plus récents (fait plusieurs fois depuis 2 mois).

 

Mais je n'ai pas ces BSOD en jeu :  ça se produit quand je suis sur le bureau, presque toujours de manière aléatoire quand j'ai une vidéo qui tourne dans Chrome ou Firefox (c'est arrivé autant avec QUE chrome et QUE firefox d'ouvert).

 

Vu que la carte est très stable en jeu et donc en température, je me demande vraiment d'où ça peut venir.

 

Processeur non overclocké, idem pour la ram...

 

Je songe à contacter le SAV de RDC vu que j'ai la carte depuis moins d'un an

 

edit : j'ai même remonté toute ma config dans un nouveau boitier et ça n'a rien résolu.


Message édité par vanloque le 30-09-2019 à 22:42:59

---------------
Alpha is the stage when key gameplay functionality is implemented, and assets are partially finished. A game in alpha is feature complete, that is, game is playable and contains all the major features.
n°10647261
shooter742​10
La confiance ça se gagne ....
Posté le 25-10-2019 à 01:22:01  profilanswer
 

Salut, tu as réglé ton soucis ? Si oui comment stp, car j'ai le même problème ... , Mp moi si jamais , ce serait gentil.

n°10647352
harrycow
Posté le 25-10-2019 à 12:22:49  profilanswer
 

https://community.amd.com/thread/240878
 
problème résolu en remplaçant la carte pour les utilisateurs dans ce post !

n°10647356
ledesillus​ionniste
Posté le 25-10-2019 à 12:43:05  profilanswer
 

Radeon™ Software Adrenalin 2019 Edition 19.10.2
 

Citation :

Support For  
Call of Duty™: Modern Warfare
With ultra presets on the Radeon™ RX 5700 XT, achieve up to 18% better performance playing Call of Duty: Modern Warfare with Radeon™ Software Adrenalin 2019 edition 19.10.2 than with Radeon™ Software Adrenalin 2019 Edition 19.10.1. RS-322
The Outer Worlds™
With very high presets on the Radeon™ RX 5700 XT, achieve up to 8% better performance playing The Outer Worlds with Radeon™ Software Adrenalin 2019 edition 19.10.2 than with Radeon™ Software Adrenalin 2019 Edition 19.10.1. RS-321
Chernobylite™ Early Access
 
Fixed Issues
Launching League of Legends™ may cause the display to remain blank for a few seconds.
Radeon Chill may create an incorrect registry entry when enabled or disabled.
Borderlands 3™ may experience an application hang after running the in-game benchmark or changing resolutions.
Flicker may be experienced while playing media in Movies and TV application when using some displays connected via USB Type-C.
Some Radeon RX Vega and Radeon RX 5700 series graphics products may intermittently experience a thread stuck crash or TDR when there is a high GPU load active.
 
Known Issues (la plupart sont toujours les mêmes)
The Outer Worlds may experience character models being rendered incorrectly on the inventory screen.
Radeon RX 5700 series graphics products may experience stutter in some games at 1080p and low game settings.
Performance Metrics Overlay may cause stutter or screen flashing on some applications.
Radeon RX 5700 series graphics products may experience display loss when resuming from sleep or hibernate when multiple displays are connected.
Toggling HDR may cause system instability during gaming when Radeon ReLive is enabled.
Stutter may be experienced when Radeon FreeSync is enabled on 240hz refresh displays with Radeon RX 5700 series graphics products.
AMD Radeon VII may experience elevated memory clocks at idle or on desktop.

n°10647381
vanloque
Someone broke my AT Field
Posté le 25-10-2019 à 14:07:23  profilanswer
 

:jap:


---------------
Alpha is the stage when key gameplay functionality is implemented, and assets are partially finished. A game in alpha is feature complete, that is, game is playable and contains all the major features.

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