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BSOD DRIVER POWER STATE FAILURE / Acer Predator PH317-51

n°1532827
Schtroumpf​_Grognon
J'erre dans les tuyaux
Posté le 14-01-2018 à 09:32:34  profilanswer
 

Bonjour,
Je viens d'acheter un portable Acer Predator Helios 300 PH317-51 et je me paie des BSOD à répétition (Erreur : DRIVER POWER STATE FAILURE).
J'ai mis à jour le BIOS ainsi que les pilotes de CG. Le rapport WhoCrashed v6.01 est le suivant (je ne mets que les 3 derniers dump, mais il y en a plus) :
 
Est-ce que ça dit quelque chose à quelqu'un ?
 
--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------
 
Computer name: LAPTOP-OCHEKHU5
Windows version: Windows 10 , 10.0, build: 14393
Windows dir: C:\Windows
Hardware: Predator PH317-51, Acer, KBL, Sienna_KLS
CPU: GenuineIntel Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8467877888 bytes total
 
 
 
 
--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------
 
Crash dumps are enabled on your computer.  
 
Crash dump directories:  
C:\Windows
C:\Windows\Minidump
 
On Sat 13/01/2018 14:53:07 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntkrnlmp.exe (nt!MmTrimAllSystemPagableMemory+0x140E7)  
Bugcheck code: 0x9F (0x3, 0xFFFF9E8FED60B840, 0xFFFFB70101BB18E0, 0xFFFF9E8FF1EF0B80)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.  
This is likely to be caused by a hardware problem.  
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.  
 
 
 
On Fri 12/01/2018 23:57:10 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\011218-6484-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x149F90)  
Bugcheck code: 0x9F (0x3, 0xFFFF88067B286840, 0xFFFFF801075FE8E0, 0xFFFF880680B4A010)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.  
This is likely to be caused by a hardware problem.  
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.  
 
 
 
On Fri 12/01/2018 23:53:58 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\011218-6375-02.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x149F90)  
Bugcheck code: 0x9F (0x3, 0xFFFF8B0CA8494060, 0xFFFFC1000212BCB0, 0xFFFF8B0CACF88B80)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.  
This is likely to be caused by a hardware problem.  
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.


Message édité par Schtroumpf_Grognon le 14-01-2018 à 11:47:25
mood
Publicité
Posté le 14-01-2018 à 09:32:34  profilanswer
 


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