It would seem that between our mid-season sale and payday, we’ve had an unexpected influx of emails and it has meant that we’re not able to resolve all our customers queries as quickly as we would normally like. We want to assure you that a member of the Customer Care Team is currently investigating your delivery query with our Courier and we expect to have this fully resolved for you in the next 24 hours.
If you have any further questions, please visit our help and contact section on the website, which will guide you to our contact form.
Otherwise, thanks for your patience during this time and all the best,
ASOS Customer Care |