quelques heures plus tard je recoit un mails disant:
Please accept our apologies for any delay in processing your order but due to Privacy Laws we have been unable to perform our usual address verification checks with your bank.
So that we may process this and subsequent orders I must request that you provide further documentary evidence of your address - such as a fax of your credit card statement or a recent utility bill.
je comprend pas trop ce que je doit faxer? un relevé de compte ou il y a mon adreese + adresse de ma banque+ la date?