Solution: Error 626 Operation is to be performed on a hard drive not visible from boot-mode
Cause 1: This error can be caused if you are attempting to perform an operation on a drive that Windows detects as a fixed drive but DOS cannot detect at all. This can occur with USB, FireWire, or PCMCIA hard drives, none of which are visible in DOS. Since Drive Image, PartitionMagic, and ServerMagic must all reboot to DOS to perform operations on disks that have open files on them, these programs cannot perform operations involving disks that cannot be seen in DOS.
Fix 1: To avoid this error, make sure that all operations you perform on USB, FireWire, or PCMCIA hard drives can be performed within Windows. In other words, if you want to create images of or resize partitions on these drives, you cannot have operating systems running on them or do anything else that would cause files to be open on them. Also, when you are creating an image of a partition that has open files on it (such as the active operating system partition), you cannot save the image file to a USB, FireWire, or PCMCIA drive because the computer must reboot to DOS to create the image. Before you attempt to create an image of a partition that has open files on it, make sure you have access to a different drive or partition that is visible in DOS (for example, a partition on an IDE drive) so you can save the image file to that location.
Cause 2: This error may also be caused if a drive is jumpered incorrectly or is not detected in the BIOS.
Fix 2: Consult your drive's documentation to make sure that the drive is jumpered correctly, and then go into your BIOS Setup program to verify that the BIOS is correctly detecting the drive.
NOTE: Windows is capable of seeing drives even if the BIOS has not detected them; therefore, just because a drive is visible in Windows does not mean that the BIOS has correctly detected the drive.
Problem Description:
Error 626 Operation is to be performed on a hard drive not visible from boot-mode
Error 626
Problem Environment:
PartitionMagic
PartitionMagic Pro
Drive Image
Drive Image Pro
DriveCopy
ServerMagic
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