Citation :
Hello Billy. It's too nice from iRiver to send me one
iMP-350 remote for free...
I'm really gratefull to you for proposing
spontaneously this to me.
I give here the information you need for the
processing and then I will answer to your request
about the mpwiz problem:
1-My SlimX is violet (I think it's much more beautiful
tahn silver ;-)
2- My detail mailing adress is:
XXXXX Tanguy
xxxxxxxxxxxxxxx
29200 Brest (FRANCE)
[I add as precision that <29200> is the ZIP Code and
<Brest> is the City where I live.]
So I come to the mpwiz "affair". About this I'll take
in consideration what you said but I thought there was
no ambiguity in my talks. Indeed I said in my short
introduction that "I couldn't recommande this seller
cause they had RETROACTIVELY reduced the warranty
period to only 2 little month instead of 1 year!!!"
[in French "mais je ne vous le conseille plus car la
garantie est passée à 2 petits mois et de manière
rétroactive "] Of course I thought this measure was
simply illegal but I couldn't do nothing from France,
so I've simply given the after-sale-service up for
lost.
In fact my remote is broken since June (the play and
stop burron don't offer any resitance so I had to use
hold permanently!) and I DID NOT try to use
"constructor warranty" cause I considered that if I
had used grey channel (even if at this time - February
2001 - I didn't really know that it wasn't official an
secure!) it was at my own risks and so I had not any
legitimity to opportunate iRiver.
But this personnal thinking isn't necessarly obvious
for everyone and it seems that you have had a lot of
matter for this reason.
So if you consider that my "advice" about mpwiz aren't
clear enough I will update my review in that way (to
clarify my position). Nevertheless I think that simply
delete the "mpwiz" name isn't a good solution cause a
lot of people will imagine that I had experienced some
pression and the review will lose the public confiance
with consequence for your excellent reputation in
France (cause my review is one of the more complete of
the French ones, and so is quite known even if the URL
is not referenced on search motors)
In order to make my recommandation more coherent I
will delete the link to the mpwiz URL that could be
interpretated as an "mpwiz-buying" encouragement... I
recognize that I never noticed that paradox!
I will put your mail instead of this URL for people
that are interested by your products.
So I'm waiting for your answer with your position on
this subject and I thank you again for your very nice
"present" (Is there another name for that?): it seems
that "Santa-Klaus" come more than a month before
Christmas this year ;-)
I regret to ignore how we said "Good Bye!" in Korean
to thank you one more time...
Tanguy
--- iPebble <cs@iriver.com> a écrit : > Bonjour
Simon,
> > thanks very much for the product review on SlimX
> iMP-350.
> however you put down mpwiz where you bought iRiver
> player from, but mpwiz is
> the grey channel and they have caused us lots of
> headaches in
> after-sales-service. We do not encourage people to
> buy from them.
> > can you pls delete mpwiz's name from your review?
> and just ask French users
> to contact: cs@iriver.com for purchasing enquiries?
> we would appreciate this very much.
> > we have decided to send you one iMP-350 remote
> control free of charge as a
> token of appreciation for your product review.
> pls kindly contact Billy Yeung in iRiver Hong Kong
> office via above e-mail
> and give Billy :
> 1) your detail mailing address for processing.
> 2) color of your iMP-350 player, silver or violet?
> so we can match remote
> con color for you.
> > if you have any further question, pls kindly contact
> us at anytime.
> > Please kindly visit our iRiver website
> www.iriver.com and products reviews:
> > SlimX iMP-400
> 1) http://gear.ign.com/articles/374/374377p1.html
> > iFP-180T (flash type)
> 1) http://gear.ign.com/articles/373/373575p1.html
> 2) http://www.cfan.net.cn/hardware/newp/0911/2.htm
> > > SlimX iMP-350
> 1)
>
http://hardware.mp3.com/hardware/individual/3826.html
> 2)
>
http://www.cnet.com/electronics/0- [...] 91280.html,
> 3)
>
http://shopper.cnet.com/shopping/0 [...] ml?tag=pop,
> 4) http://gear.ign.com/articles/318084p1.html
> 5) http://www.woai.com/techzone/31802.htm
> > > ChromeX iMP-150
> 1) http://hardware.dmusic.com/reviews/chromex/
> 2)
> http://alfmeister.home.attbi.com/chromex/IMP150.html
> > iRiver-2 iMP-250
> 1)
> http://alfmeister.home.attbi.com/iRiver2/IMP250.html
> 2)
>
http://www.hardwarezone.com/articl [...] =9&aid=421
> > iDP-100
> 1) http://news.dmusic.com./article/4750
> 2)
>
http://electronic.cnet.com/electro [...] 71117.html
> > > warm regards,
> iPebble
> iRiver Global Customer Service
> > > > ----- Original Message -----
> From: "Tanguy xxxx" <tangl>
> To: <cs@iriver.com>
> Sent: Sunday, November 17, 2002 12:12 AM
> Subject: Hello when the imp400 remote will be
> available?
> > > >
> > Cause I have iMP350 and my remote is broken
> > It's the lonely bad point on the SlimX (I 've made
> a
> > french review very comple-te and elogious of it
> here:
> > http://slimx.fr.st )
> > Thanks.
> >
> >
>
___________________________________________________________
> > Do You Yahoo!? -- Une adresse @yahoo.fr gratuite
> et en français !
> > Yahoo! Mail : http://fr.mail.yahoo.com
>
=====
Tang, un ami qui vous veut du bien...
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