NE COMMANDEZ JAMAIS CHEZ SIMPLY ELECTRONICS...
Le site ne fait que mentir.
- La Société n'est pas en Grande Bretagne mais en... Chine
- RIEN N'EST DISPONIBLE EN 48 HEURES...
Cette Société débite IMMÉDIATEMENT nos Cartes Visa mais ne livre pas...
35 Mails en 3 SEMAINES et AUCUNE LIVRAISON OU REMBOURSEMENT
Nous avons passé une Commande le 20 Octobre que nous avons annulée par la suite.
AUCUN REMBOURSEMENT À CE JOUR...
Toujours la même réponse à nos réclamations :
Thank you for contacting us and we apologise for the inconvenience caused.
I have already informed our Accounting department regarding the refund of your order and they confirmed that they that they are still in the process of doing this. Since our Accounting department is following company policies and regulations, they are not able to provide an exact time for the refund. However, I can assure you that we are doing our best to return the funds back to your account as fast as we can. The best suggestion I can give right now is to check your inbox from time to time as our Accounting Department will notify you once the refund has been initiated.
We greatly appreciate your patience and kind understanding.
Should you have further queries, please feel free to contact us again.
Best Regards,
Elyce Customer Service Executive
Une autre commande a été passée le 30 Octobre. AUCUNE LIVRAISON à ce jour.
Toujours la même réponse à nos réclamations :
Thank you for contacting us.
We understand your concerns regarding this matter, and we are also very much looking forward to having your order completed. At this moment, we do not have an exact date on when your order is expected to be dispatched yet, but please be assured that as soon as your order has been dispatched, an email will be sent to you to confirm this. The tracking number for the parcel will also be confirmed in the said email so that you can track the delivery status of your order online.
Currently, we are overcome with a higher than expected demand for our services, but we are doing the best we can to clear out our backlog of orders to minimize any further delays. We greatly appreciate your patience and understanding regarding this matter.,
Best Regards,
Charlotte Customer Service Executive
NE COMMANDEZ JAMAIS CHEZ SIMPLY ELECTRONICS...